The second-hand marketplace Shoppers Express Displeasure About Sizing Modifications

Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.

This online marketplace has altered its size classifications for women's and children's clothes failing to inform all users about the change.

Digital Channels Reaction

Countless users and merchants have taken to social media saying Vinted listings now show a modified sizing category than originally posted because of the remapping.

Vinted explained the new system was more in line with comparable marketplaces.

It has advised users to review their products and update the measurements by hand when needed, causing user dissatisfaction.

Measurement Approach Updates

Before the change, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.

The new system has a letter with a size spectrum such as S/UK 8-10.

For certain items, the sizing has been recategorised - for example a size L was previously a 12 but now shows as UK 16-18.

Member Stories

A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," as the platform currently indicates.

Stephanie Gallen, located in Scotland, stated items she posted featuring size 14 markings were showing in the marketplace as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they may become frustrated," she stated.

Required Changes

Another shopper, from Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".

"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she explained.

Platform Context

The app has more than 100 million users, with 18 million British users.

It has proved a popular alternative versus similar marketplaces including eBay and Depop.

This isn't the first time when a surprising modification on the platform has faced criticism: previously, the service retracted a modification concerning shipment methods following member complaints.

Geoffrey Fisher
Geoffrey Fisher

Alex is a veteran network engineer and tech journalist who covers innovations in UK networking.